Authentication via SMS

When you set up Multi-Factor Authentication to use SMS, each time you enter your user name and password to log in to your account, you will also have to enter a passcode that is sent to you via text message. This additional step verifies that you are the account owner. Once you enter the passcode, you will be logged in to your account.

Setting up SMS authentication

To set up authentication via SMS

1. On the Welcome page, click SMS.
   
   
2. Choose your country from the Country code dropdown list, and enter your mobile phone number in the Mobile Phone Number field.
   
   
3. Click SAVE & CONTINUE.
   An SMS message is sent to the mobile phone number you entered in step 2. This message contains a four digit PIN number.
   
   
4. On the Enroll your SMS enabled phone page, enter the PIN number that was sent to you, and then click VERIFY.
   
   
   
   Your account is now configured to use SMS for Multi-Factor Authentication.
5. If you want to set up authentication via DUO app as well, click DUO App. Otherwise, click Finish Enrollment.
   
   Important: Once you click Finish Enrollment, you will not be able to go back and configure an additional authentication method.

Authenticating your account via SMS

Each time that you log in to your account, you will be prompted to authenticate your account.

To authenticate your account via SMS

1. In the login window, enter your user name and password, and click LOG IN.
   The authentication window appears.
   
   
2. Click SMS.
   An SMS message is sent to the mobile device you used to enrol in MFA. This message contains an SMS passcode.